The Disaster Recovery Center  (DRC) has now closed and transitioned to a US Small Business Association Disaster Loan Outreach Center (DLOC). The SBA opened the center to provide personalized assistance to businesses and residents affected by the Camp Fire that occurred Nov. 8-25, 2018.  SBA customer service representatives will continue to be available to meet with business owners and residents to answer their questions, explain SBA’s disaster loan program and close their approved disaster loans.

As of Tuesday, March 12, the center has relocated from the former Sears site at the Chico Mall to St. John’s Episcopal Church. No appointment is necessary.

Disaster Loan Outreach Center
St. John’s Episcopal Church
2341 Floral Ave.
Chico, CA 95926
Tuesday – Saturday, 9 a.m. – 5:30 p.m.

Please visit https://buttecountyrecovers.org/DRC or call 2-1-1 for more information.

All residents and businesses impacted can go to www.disasterassistance.gov and register right away. Registration with FEMA can be also done by calling (800) 621-FEMA (3362). Disaster survivors who are deaf, hard of hearing or have a speech disability and use a TTY may call 800-462-7585 to register. Those who use 711 or VRS (Video Relay Service) or require accommodations while visiting a center may call 800-621-3362.

The following sites are distributing relief supplies to Camp Fire survivors and evacuees. This is the latest information as provided by our distribution sites. Please note that these are not drop-off sites for donations from the general public.

To ensure that your application is being processed, be sure you have done the following:

1. Returned all requested insurance information.
2. Read the eligibility letter carefully and thoroughly. Many unawarded determination letters list requirements that can lead to a more favorable decision
3. If asked to do so, complete and return the Small Business Administration (SBA) application.

If you still have questions, reach out to FEMA via our helpline or come to a Disaster Recovery Center (DRC).

FEMA Helpline: 1-800-621-2362

There are two Disaster Recovery Centers open to the public. The hours of operation at both locations are Monday – Saturday, 9 a.m. to 6 p.m.

• Chico: Chico Mall (Former Sears building) 1982 E 20th St, Chico, CA 95928
• Oroville: 2140 Feather River Blvd, Oroville, CA 95965