Butte County Recovers-The official website for Butte County disaster response and recovery

County to Offer Immediate Disaster Case Management (IDCM) Services for Camp Fire Survivors

Posted on March 8, 2019

BUTTE COUNTY, Calif. – Immediate Disaster Case Management (IDCM) services are now available for those affected by the Camp Fire. Through a partnership with the Administration for Children and Families, Case Managers are available to support and assist survivors with disaster-related unmet needs through a variety of resources and agency partnerships.


Case Managers can assist with the following:

  • Assessment of client disaster-related unmet needs
  • Guidance on access to the FEMA appeals process
  • Assistance with determining eligibility for Small Business Association (SBA) low-interest residential and/or small business loans and support
  • Developing a personal disaster recovery plan
  • Connecting with necessary resources such as:
    • Behavior Health Services
    • Furniture and Appliances
    • Child and Youth Services
    • Health Insurance
    • Clothing
    • Housing
    • Durable Medical Equipment
    • Legal Referral Services
    • Employment
    • Senior Services
    • Financial Assistance
    • Transportation
    • Food


Case Management services are located at:

Butte County Employment Center
2445 Carmichael Dr., Chico, CA 95928.

Hours of Operation: 8:00am – 5:00pm

Days of Operation: Monday – Friday

Camp Fire survivors can also call 2-1-1 in Butte County to learn about resources.


The Administration for Children and Families (ACF), Immediate Disaster Case Management (IDCM) Program supports states, tribes, and territories, local and non-profit organization by providing disaster case management (DCM) services to individuals and families impacted by a disaster.  The goals of IDCM are to:

  • Assess individual and family disaster-caused unmet needs, develop a recovery plan, and link disaster survivors to resources and programs that will promoted a more rapid and equitable recovery.
  • Build and strengthen local disaster case management infrastructure by providing disaster case management training.
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