ButteCountyRecovers: The official website for Camp Fire response and recovery.

County to Offer Immediate Disaster Case Management (IDCM) Services for Camp Fire Survivors

Posted on March 8, 2019

BUTTE COUNTY, Calif. – Immediate Disaster Case Management (IDCM) services are now available for those affected by the Camp Fire. Through a partnership with the Administration for Children and Families, Case Managers are available to support and assist survivors with disaster-related unmet needs through a variety of resources and agency partnerships.


Case Managers can assist with the following:

  • Assessment of client disaster-related unmet needs
  • Guidance on access to the FEMA appeals process
  • Assistance with determining eligibility for Small Business Association (SBA) low-interest residential and/or small business loans and support
  • Developing a personal disaster recovery plan
  • Connecting with necessary resources such as:
    • Behavior Health Services
    • Furniture and Appliances
    • Child and Youth Services
    • Health Insurance
    • Clothing
    • Housing
    • Durable Medical Equipment
    • Legal Referral Services
    • Employment
    • Senior Services
    • Financial Assistance
    • Transportation
    • Food


Case Management services are located at:

Butte County Employment Center
2445 Carmichael Dr., Chico, CA 95928.

Hours of Operation: 8:00am – 5:00pm

Days of Operation: Monday – Friday

Camp Fire survivors can also call 2-1-1 in Butte County to learn about resources.


The Administration for Children and Families (ACF), Immediate Disaster Case Management (IDCM) Program supports states, tribes, and territories, local and non-profit organization by providing disaster case management (DCM) services to individuals and families impacted by a disaster.  The goals of IDCM are to:

  • Assess individual and family disaster-caused unmet needs, develop a recovery plan, and link disaster survivors to resources and programs that will promoted a more rapid and equitable recovery.
  • Build and strengthen local disaster case management infrastructure by providing disaster case management training.
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