ButteCountyRecovers: The official website for Camp Fire response and recovery.

A Disaster Recovery Center (DRC) is a place for residents to connect with the resources needed to recover and rebuild. Local, state, and federal agencies along with community organizations will assemble to answer questions about disaster assistance.

There are two Recovery Centers open to the public. The hours of operation at both locations are Monday – Saturday, 9 a.m. to 6 p.m.

Please visit https://buttecountyrecovers.org/DRC or call 2-1-1 for more information.

You can replace your driver’s license, birth certificate, property records, durable medical equipment, work clothes and equipment, medical insurance ID cards, reading glasses, tax returns, and more.

You can also obtain cash and gift cards, food, child care, counseling, disaster unemployment, immigrant services, housing resources, rebuilding information, and more.

All residents and businesses impacted can go to www.disasterassistance.gov and register right away. Registration with FEMA can be also done by calling (800) 621-FEMA (3362). Disaster survivors who are deaf, hard of hearing or have a speech disability and use a TTY may call 800-462-7585 to register. Those who use 711 or VRS (Video Relay Service) or require accommodations while visiting a center may call 800-621-3362.


The following sites are distributing relief supplies to Camp Fire survivors and evacuees. This is the latest information as provided by our distribution sites. Please note that these are not drop-off sites for donations from the general public.

Hope Center at Municipal Auditorium
1200 Meyers Street
Oroville, CA 95965
Tuesday through Saturday 10:00 AM to 5:00 PM 
The Salvation Army
1100 Marauder Street
Chico, CA 95973
Tuesday, Thursday, and Saturday, 10:00 AM – 5:00 PM 


Redeemer Evangelical Lutheran Church
750 Moss Avenue
Chico, CA 95926
Daily 11:00 AM to 3:00 PM 
First Assembly of God
1137 Arbutus Avenue
Chico, CA 95926
Sundays, 12:00 PM – 4:00 PM
For information, call 530-345-1377 


To ensure that your application is being processed, be sure you have done the following:

  1. Returned all requested insurance information.
  2. Read the eligibility letter carefully and thoroughly. Many unawarded determination letters list requirements that can lead to a more favorable decision
  3. If asked to do so, complete and return the Small Business Administration (SBA) application.

If you still have questions, reach out to FEMA via our helpline or come to a Disaster Recovery Center (DRC).

FEMA Helpline: 1-800-621-2362

There are two Disaster Recovery Centers open to the public. The hours of operation at both locations are Monday – Saturday, 9 a.m. to 6 p.m.

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