United Policyholders offers a Roadmap to Recovery program that provides support, guidance and resources for fire survivors. You can visit the Roadmap to Recovery program at the Disaster Recovery Center in Chico (old sears building) or online at uphelp.org.
You can also call the California Department of Insurance at 1-800-927-4357.
The Butte County District Attorney has established a tip line for reporting fraud and price gouging related to the wildfire disaster. Call (866) DAFRAUD [866-323-7283]. The most common scams and fraudulent acts that occur in after a major disaster generally include price gouging, offers of debris removal, and fraudulent charitable solicitations.
Exploitative contractors offering cleanup or construction may not be licensed, insured, and bonded, or may not hold a specialty license (if required).