FAQ Topic: Other Topics

How do I protect myself from scams and fraud from people offering services in the aftermath of the fire?

The Butte County District Attorney has established a tip line for reporting fraud and price gouging related to the wildfire disaster. Call (866) DAFRAUD [866-323-7283]. The most common scams and fraudulent acts that occur in after a major disaster generally include price gouging, offers of debris removal, and fraudulent charitable solicitations. Exploitative contractors offering cleanup … Continued

How can I access emergency services in fire affected areas?

Please use 9-1-1 for any emergency services or emergency medical needs.

Where do I call for questions about insurance?

United Policyholders offers a Roadmap to Recovery program that provides support, guidance and resources for fire survivors. You can visit the Roadmap to Recovery program at the Disaster Recovery Center in Chico (old sears building) or online at uphelp.org. You can also call the California Department of Insurance at 1-800-927-4357.

Which Post Offices are open?

The following Post Offices have reopened: Magalia, 14146 Skyway, CA 95954-9998 Stirling City, 16939 Skyway, CA 95978-9998 Paradise, 6469 Clark Rd, CA 95969-9998 Please check the www.usps.com website for the most recent information.