Butte County Recovers-The official website for Butte County disaster response and recovery

Wildfire Survivors Can Get Assistance for Unmet Disaster-Related Needs

Posted on May 10, 2019


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SACRAMENTO, Calif. – Immediate Disaster Case Management (IDCM) is a federal program that assists disaster survivors with resources they may not realize are available. The program pairs non-profit resources with one-on-one case management. It is being offered at four locations next week across Butte County. Please note, the Butte County Employment Center is a fixed location, the other three locations are subject to change. IDCM is managed through a partnership between FEMA and the Administration for Children and Families, a division of the U.S. Department of Health and Human Services.

IDCM assigns a case manager to work closely with wildfire survivors to identify resources for unmet, disaster-related needs and to also develop a personalized disaster recovery plan. The program is available to any survivor impacted by the Camp Fire. Please note, FEMA personnel will not be on site at the counseling locations; the Administration for Children and Families handles all aspects of that part of the program.

Case Managers can assist with the following:

  • Assessment of client disaster-related unmet needs
  • Development of a personal disaster recovery plan with referrals to resources, appointments, and steps needed to obtain resources such as:
  • Behavior Health Services
  • Furniture and Appliances
  • Child and Youth Services
  • Health Insurance
  • Clothing
  • Housing
  • Durable Medical Equipment
  • Legal Referral Services
  • Employment
  • Senior Services
  • Financial Assistance
  • Transportation

Case Management Services will be provided to survivors for a limited time at the following locations:

Case Management Locations

If survivors lack transportation, they may access services by calling toll-free (855) 742-5998.


All FEMA disaster assistance will be provided without discrimination on the grounds of race, color, sex (including sexual harassment), religion, national origin, age, disability, limited English proficiency, economic status, or retaliation. If you believe your civil rights are being violated, call 800-621-3362 or 800-462-7585(TTY/TDD).

FEMA’s mission: Helping people before, during, and after disasters.

The Administration for Children and Families (ACF), IDCM supports states, tribes, and territories, local and non-profit organizations by providing disaster case management services to individuals and families impacted by a disaster.

IDCM’s goals are:

  • Assess individual and family disaster-caused unmet needs, develop a recovery plan and link disaster survivors to resources and programs that will promote a rapid and equitable recovery.
  • Build and strengthen local disaster case management infrastructure by providing disaster case management training.


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